The real company values, as opposed to the nice-sounding values, are shown by who gets rewarded, promoted, or let go. Real company values are the behaviors and skills that we particularly value in fellow employees.PowerPoint here.
The Netflix definition of values is the more coherent, and reminds me of Teece's capabilities models and Nelson and Winter's routines. So how is it that when we think of "company values" we think more of the aspirational statements that seem to have so little impact on how companies operate? Sometimes it seems that the more publicly committed an organization on a particular issue, the less trustworthy its commmitment. Like individuals, organizations that do things don't need to proclaim their ability to do said things.
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